Last Updated: [Date]
These Terms of Service govern your access to and use of the W7 Makeup India website, mobile site, customer account, digital services, content, offers, communication tools and related services.
These Terms of Service operate together with our Terms & Conditions, Privacy Policy, Refund Policy, Shipping & Return Policy, Offer Terms, Competition Terms and Mobile Terms.
1. Acceptance of Terms
By using our website, browsing products, creating an account, placing an order, subscribing to communications, or using any W7 Makeup India service, you agree to these Terms of Service.
If you do not agree, please do not use our website or services.
2. Service Availability
We aim to keep our website and services available, but we do not guarantee uninterrupted, error-free, secure or always-available access.
We may suspend, modify, update, restrict or discontinue any part of the website or services for maintenance, security, business, operational or legal reasons.
3. Account Responsibility
You are responsible for maintaining accurate account details and protecting your login credentials, password and OTPs.
You must not share account access with others.
We will not be responsible for losses caused by your failure to protect your account information.
4. Customer Communications
By using our services, you agree that we may contact you for service-related purposes, including:
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Order confirmation.
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Payment status.
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Shipping updates.
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Delivery alerts.
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Return and refund updates.
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Account security.
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Policy updates.
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Complaint resolution.
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Customer support.
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Marketing messages will be sent only where permitted by law, based on your consent or preferences.
5. Product Suitability
W7 Makeup India provides cosmetics and beauty products for personal care and appearance-related use.
Product results may vary depending on skin type, skin tone, application method, storage, usage, lighting, shade selection and individual preference.
Information on our website is for general product guidance and should not be treated as medical advice.
6. Customer Duties
You agree to:
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Provide correct order and delivery details.
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Read product descriptions before purchase.
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Check ingredients before use.
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Follow usage instructions.
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Store products properly.
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Raise complaints within stated timelines.
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Use offers fairly.
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Avoid fake claims or misuse of policies.
7. Platform Content
Website content is provided for general information, shopping and brand communication.
We may update product pages, prices, availability, images, offers, policies and content at any time.
We do not guarantee that all content will always be complete, current or error-free.
8. Reviews and Community Features
If we allow reviews, comments, ratings, Q&A, social uploads or community features, you agree not to post:
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False reviews.
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Offensive content.
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Spam.
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Promotional content.
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Illegal content.
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Personal data of others.
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Medical or drug-like claims.
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Content that infringes intellectual property rights.
We may moderate, edit, reject or remove such content.
9. Prohibited Service Use
You must not:
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Attack, disrupt or overload our website.
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Attempt unauthorised access.
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Use automated scraping tools.
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Manipulate checkout, offers or pricing.
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Abuse coupons or promotional mechanics.
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Create multiple fake accounts.
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Upload harmful code.
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Copy content for commercial use.
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Use the platform for unlawful activity.
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Violation may result in order cancellation, account restriction, service termination, legal action or reporting to authorities.
10. Third-Party Integrations
Our services may include third-party tools for payments, shipping, analytics, advertising, reviews, customer support, social sharing or communication.
We are not responsible for third-party websites, delays, failures, security issues, charges or policy practices.
11. Suspension or Termination
We may suspend or terminate your access if we believe you have:
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Violated these Terms.
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Misused offers.
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Placed fraudulent orders.
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Created fake accounts.
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Abused returns or refunds.
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Violated applicable law.
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Harmed our platform, brand, users or partners.
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Termination does not affect rights or obligations that arose before termination.
12. Disclaimer of Service
Our website and services are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, free from bugs, free from delays or compatible with every device.
13. Limitation of Service Liability
To the extent permitted by law, W7 Makeup India will not be responsible for indirect, incidental, special or consequential damages arising from use of our website or services.
This does not affect rights that cannot be excluded under applicable Indian law.
14. Severability
If any provision of these Terms of Service is held to be invalid, illegal or unenforceable, the remaining provisions will continue to remain valid and enforceable.
15. Waiver
Failure by W7 Makeup India to enforce any provision of these Terms of Service will not be considered a waiver of that provision or any other right.
16. Entire Agreement
These Terms of Service, together with all other policies and notices posted on our website, represent the complete understanding between you and W7 Makeup India regarding your use of our website and digital services.
17. Updates to Services
We may change, improve, remove, restrict or update any feature, service, product page, account function, offer mechanic, communication channel or website experience at any time.
18. Governing Law
These Terms of Service are governed by the laws of India.
Any dispute shall first be raised with our customer support or grievance team. If unresolved, it may be handled by the appropriate court, consumer forum, arbitration process or legal forum as applicable in [City], India.
19. Contact
W7 Makeup India
Legal Entity: [Legal Entity Name]
Registered Address: [Registered Address]
Customer Care Email: [Customer Care Email]
Grievance Email: [Grievance Email]
Phone: [Phone Number]